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As a Customer Support Manager I work to build strong relationships with our clients, guiding them through our engagements and facilitating progress through our Business Health Framework. I guide our clients through our strategic planning process, helping clients identify and achieve goals that will bring stability and health into their business. This is done alongside the work of our internal teams to ensure projects are delivered on time and within scope.
I love when the pieces of a project fall into place during a planning session and the client is excited about the future of their business. That energy and excitement is contagious!
I get to help our clients with a myriad of HR functions — everything from payroll and compliance to hiring and culture-building. I enjoy being able to lighten their load so that they can focus on what they do best. HR can be a very stressful part of running a business, so making that easier for folks is really rewarding.
I really love working with people who are both smart and kind. We learn so much from each other, and they’re fun to be around!